PeopleSoft Jobs - Technical Support Level 1, 15966

at City of Cambridge
Location Cambridge, MA
Date Posted June 25, 2019
Category Default
Job Type Full-time

Description

The Technical Support- Level 1 will build strong relationships with City end-users and collaborate with the ITD support team to resolve on-going technical issues. Work with the support team to address over 7,000 service calls per year, supporting 1000+ e-mail users. At the direction of the Technical Support Manager, the Technical Support – Level 1 is responsible for providing a high level of...