|Location||Las Vegas, NV|
|Date Posted||June 18, 2020|
The Customer Care Specialist is accountable for taking incoming calls, making outbound calls, processing emails, and/or responding via chat for 1st Party customer care accounts. Ability to escalate those calls that cannot be answered by FAQ’s (frequently asked questions). For university/education accounts, knowledge of university Student Information System (Banner, PeopleSoft) a plus....