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To BB
Or Not To BB?
By Jim Fishbein and Mary Federico
OK,
so you're not Hamlet, and deciding whether to become a Six
Sigma Black Belt (BB) is not a matter of life or death.
But it is a major career move, and you should carefully
consider the pros and cons. With a nod to David Letterman,
we have created two "Top Ten" lists that can help
you make this tough decision.
Not
to BB:
The
work pace won't slow down. On the contrary, you'll probably
be putting in 50+ hours a week and wishing more were available.
This is not a way to escape from your hectic job, or to
hide out until retirement.
You won't strike it rich. Don't expect a big raise to come
with the new job. Your organization will likely be struggling
with the compensation issue for a while, as it tries to
figure out what to do with new BBs who come from various
organizational and salary levels.
You won't become the "big kahuna." No one will
fan your sweaty forehead or peel grapes for you. Although
you'll be leading a team, you will have no direct authority
and no minions. You'll have to rely on your influence skills,
not your title or staff, to get things done.
Everyone will not be glad to see you. If you expect Process
Owners and Department Managers to welcome you and your new
Six Sigma tools with open arms, guess again. You may very
well be seen as a threat, at least at first, particularly
in the eyes of those who've had responsibility for the process
you are so graciously offering to fix.
You have to deal with numbers. No, you don't have to go
into the training as a statistics whiz. But numerical analysis
is an important part of the job, and not one you can avoid.
If this prospect strikes fear in your heart, perhaps you
should consider a different career move.
You won't be able to hide from people. If you're looking
for a way to hide in your office or cubicle and crunch numbers,
this is not the job for you. While analysis is certainly
required, you'll spend more time away from your desk than
at it. And, you'll be interacting with people up, down,
and across the organization.
You will not single-handedly and heroically save the company
ten million dollars. Six Sigma projects are team, not individual,
efforts. It's not going to be just you. And it typically
takes multiple projects over a period of years to attack
the root causes of thorny organizational issues. So don't
buy the Superman cape just yet.
You won't escape annoying co-workers. Typically, at least
one of your projects will involve an area in which you have
experience, more than likely in the department for which
you currently work. Not only will you not escape those people,
you may have them on your project team!
The clothes won't get any better. Forget about getting a
real black belt; the martial arts metaphor doesn't go that
far. If you're wearing Dockers now, you'll be wearing Dockers
as a BB.
Your problems won't all be miraculously solved. Sorry, but
Six Sigma is not a magic bullet. Having problems balancing
your work and home lives? Teenagers driving you nuts? Agonizing
over the meaning of life? These issues won't go away. On
the plus side, however, you'll have less time available
to spend worrying about them!
If you're thinking, "So, can someone tell me why I
would want to take this job?", then read on.
To BB:
You'll
never be bored. While the overall process (DMAIC) remains
the same, each project involves new people, new topics,
and new application of the tools. You'll have to deal with
technical, behavioral, and managerial issues, possibly beyond
whatever you've encountered (or wanted to encounter) before.
You'll be a veritable whirlwind of activity. You won't have
time to be bored!
You'll make a meaningful contribution. If your organization
does this right, Black Belt projects will be directly connected
to the business strategy. No selecting paint colors for
the washroom in this job. You'll be working on things that
make a real difference.
You'll be highly visible. Since Black Belt projects are
(should be) of strategic importance, high-level managers
typically review progress. If your project is really successful,
you may get to present it to the Big Boss. If you find this
more scary than exciting, or you're intent on flying below
the organizational radar, then this may not be the job for
you.
You'll pick up new skills. Black Belts have the opportunity
to learn state-of-the-art methods and tools for problem
solving and process improvement. You'll learn how to present
opportunities and results in the language of top executives.
And really, how could you pass up a chance to join that
small group of people who are actually comfortable with
statistics? Just think of how impressed your mother will
be!
You'll broaden your perspective. The nature of Black Belt
projects is such that they tend to cross several departments
or functions, and they involve understanding the "voice
of the customer." If you've never looked outside your
silo or your company, now's your chance. No matter what
your ultimate career goal, this kind of experience couldn't
hurt.
You'll become more influential. To succeed in this job,
it's not enough for you to be competent and hardworking;
you have to get things done through other people. We can
guarantee two things: some of those people won't be quite
as enthused as you are about the project, and on the positive
side, you'll get better at influencing and managing change
or you'll lose your mind.
You'll be rewarded. While you shouldn't expect a big raise
for taking the job, (and of course you're doing it for the
love of your comrades and not the money, right?), most organizations
reward their BBs sooner or later with stock options or bonuses.
At the very least, you're likely to get promoted to a higher-paying
job after your BB tour of duty.
You'll increase your promotability. With all this new experience
and exposure, you're sure to be a lot more promotable within
the organization. Someone has to be a potential future leader.
Why shouldn't it be you?
You'll increase your job security. While it seems that no
job is secure these days, it's less likely that a company
will downsize a) those who are doing work that directly
affects the business strategy, and b) in whom they just
invested thousands of training dollars. Need we say that
increasing your job security might not be a bad move?
You'll increase your marketability. Black Belts are hot
commodities in today's market, particularly those who have
completed multiple projects and who are good at both the
technical and behavioral aspects of the job. Marketability
is the flip side of job security. Why not have both?
Our advice? Take an honest look at yourself, your interests,
your strengths, and what motivates you. Re-read the lists
above and consider your reaction. Is it, "Get me out
of this Dilbert joke!" or "Sounds exciting!"
If it's the latter, then your answer is "To BB."
In that case, go for it, and good luck!
About
The Author
Mr. Fishbein and Ms. Federico are Vice Presidents at Rath
& Strong/Aon Management Consulting, the global leader
of Six Sigma Solutions.
Founded
in 1935, Rath & Strong/Aon Management Consulting is
the global leader of Six Sigma and Lean Six Sigma Solutions.
Building on Rath & Strong's pioneering role in Lean
and Six Sigma, our offering builds on over 65 years of history
in helping our clients, such as Johnson & Johnson, JP
Morgan Chase and Siemens, achieve lasting performance improvements.
Our suite of services and products for Six Sigma and Lean
Six Sigma includes Introduction to Six Sigma and Lean Six
Sigma with our 'famous' Courier Simulation, Green Belt,
Black Belt and Master Black Belt training, Leadership training
and Value Stream Mapping workshops.
For
more information, please visit www.rathstrong.com or write rathstrong_info@aoncons.com.
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