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What
is Project Management?
An Introduction
to Project Management
Project management in the modern sense began in the early
1960s, although it has its roots much further back in the
latter years of the 19th century. The need for project management
was driven by businesses that realised the benefits of organising
work around projects and the critical need to communicate
and co-ordinate work across departments and professions.
One of the first major uses of project management as we
know it today was to manage the US space program. The government,
military and corporate world have now adopted this practice.
Here is the main definition of what project management is:
Project
management is no small task
Project management has a definite beginning and end. It
is not a continuous process
Project management uses various tools to measure accomplishments
and track project tasks. These include Gantt charts and
PERT charts
Projects frequently need resources on an ad-hoc basis as
opposed to organisations that have only dedicated full-time
positions
Project management reduces risk and increases the chance
of success
Project management is often summarised in a triangle. The
three most important factors are time, cost and scope. These
form the vertices with quality as a central theme.
Projects must be delivered on time.
Projects must be within cost
Projects must be within scope
Projects must meet customer quality requirements
More recently, this has given way to a project management
diamond, with time, cost, scope and quality the four vertices
and customer expectations as a central theme. No two customers'
expectations are the same so you must ask what their expectations
are.
A project goes through four phases during its life:
Project
Definition: Defining the goals, objectives and critical
success factors for the project
Project Initiation: Everything that is needed to set-up
the project before work can start
Project Control: Ensuring that a project stays on track
and taking appropriate action to ensure it does
Project Closure: Disbanding of all the elements that were
required to run the project
The role of the project manager is one of great responsibility.
It is the project manager's job to direct, supervise and
control the project from beginning to end. Project managers
should not carryout project work, managing a project is
enough. Here are some the activities that must be undertake:
The
project manager must define the project, reduce it to a
set of manageable tasks, obtain appropriate resources and
build a team to perform the project work
The project manager must set the final goal for the project
and motivate his/her workers to complete the project on
time
The project manager must inform all stakeholders of progress
on a regular basis
The project manager must assess risks to the project and
mitigate them
No project ever goes 100% as planned, so project managers
must learn to adapt to change
A project manager must have a range of skills including:
Leadership
People management (customers, suppliers, managers and colleagues)
Communication (verbal and written)
Negotiating
Planning
Contract management
Problem solving
Creative thinking
"Project
managers bear ultimate responsibility for making things
happen. Traditionally, they have carried out this role as
mere implementers. To do their jobs they needed to have
basic administrative and technical competencies. Today they
play a far broader role. In addition to the traditional
skills, they need to have business skills, customer relations
skills, and political skills. Psychologically, they must
be results-oriented self-starters with a high tolerance
for ambiguity, because little is clear-cut in today's tumultuous
business environment. Shortcomings in any of these areas
can lead to project failure." - J. Davidson Frame
Many
things can go wrong in project management. These things
are often called barriers. Here are some possible barriers:
Poor
communication
Disagreement
Misunderstandings
Bad weather
Union strikes
Personality conflicts
Poor management
Poorly defined goals and objectives
A good project management discipline will not eliminate
all risks, issues and surprises, but will provide standard
processes and procedures to deal with them and help prevent
the following:
Projects
finishing late, exceeding budget or not meeting customer
expectations
Inconsistency between the processes and procedures used
by projects managers, leading to some being favoured more
than others are
Successful projects, despite a lack of planning, achieved
through high stress levels, goodwill and significant amounts
of overtime
Project management seen as not adding value and as a waste
of time and money
Unforeseen internal or external events impacting the project
Project management is about creating an environment and
conditions in which a defined goal or objective can be achieved
in a controlled manner by a team of people.
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